Features
Social Listening and Monitoring
Konnect Insights tracks conversations across social media, forums, blogs, and other online platforms to gather insights into customer sentiment, brand mentions, and market trends.
Customer Engagement
The platform helps brands interact with their audience across multiple channels, managing and responding to conversations in real time.
Competitive Benchmarking
The platform tracks competitors’ online presence and performance, providing a comparative analysis of market positioning.
Reputation Management
Konnect Insights allows brands to manage their online reputation by monitoring customer sentiment, feedback, and brand perception.
Social CRM
Konnect Insights integrates social data with customer relationship management (CRM), providing a holistic view of customer interactions and history
Synergy with Admitad
360-Degree View of Customer and Campaign Performance
Integrating Admitad’s performance marketing data with Konnect Insights’ social listening and customer engagement tools gives clients a holistic view of customer behavior and the performance of affiliate campaigns across both performance marketing and social channels.
Enhanced Affiliate Campaign Effectiveness
Clients can optimize affiliate campaigns based on real-time feedback and social sentiment, ensuring that promotions resonate with their target audience and drive higher engagement and conversions.
Improved Brand Reputation Management
With Konnect Insights’ reputation management capabilities, brands can monitor the impact of affiliate campaigns on customer perception and address any potential issues (e.g., negative sentiment) before they escalate, protecting the brand’s image.
